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Guest Emails And Important Information

Our Cruise Vacation Guide for this voyage is now available for download at the following link:

Venice to Barcelona Cruise Vacation Guide

If you are currently booked on this cruise, please download the above guide today, as it contains essential information about your upcoming vacation.

We can’t wait to see you on board!

Here are the emails sent to all booked guests so far:

Last minute advice and updates for your Atlantis Venice to Barcelona Cruise

Get Ready to Sail with Atlantis Tomorrow!
Your vacation starts tomorrow, and we can’t wait to see you and show you what Atlantis and Virgin have in store as we sail the fabulous Scarlet Lady from Venice to Barcelona! Please take a minute now and read this entire email.

Please adhere to your assigned arrival time at the port. Embarkation starts at 1:30 p.m., and you were assigned a specific arrival time when you registered to properly manage the guest flow through this tiny terminal. There is no space in the terminal, and several steps are required before boarding the ship. If you arrive earlier, you will wait outside in the hot sun.

If you arrive in Trieste before 1:30 p.m., you may check in your luggage and explore the town until your assigned time. The city center is a very short walk from the terminal.

And don’t worry about booking shows. In fairness to all guests, we will open up bookings for shows and onboard events at 6:00 p.m. More on that below.

Please download our Cruise Vacation Guide if you haven’t already done so. It contains full details on what to expect on board. You can download your copy of the Vacation Guide right here:

Download the Cruise Vacation Guide

Please take a minute to review the following:

  • Register in the Virgin Voyages App
  • Important Arrival Advice
  • First Day Advice
  • Show Reservations Information
  • Alcohol Notice
  • Berthing Change in Naples / Sorrento

Register Now in the Virgin Voyages App:
If you haven’t done so, please register today in the Virgin Voyages App, available as a free download in the Apple or Android app store.

Your booking number with Virgin Voyages is as follows: %%vendorbooknum%%

Please note that the Virgin Booking ID is different from your Atlantis confirmation number. Each room only has one Virgin ID.

From there, you need to set up your account on the Virgin Voyages App. Instructions are in the app. You cannot register online; everything takes place in the App.

Please note that the registration process has six steps, but each only takes a minute.

Important Arrival Advice:
First and foremost, the pier opens at 1:30 p.m., and there is no early embarkation or arrival before that time. As we said above, you must adhere to your assigned check-in time.

We will be departing from the Cruise Port in Trieste, conveniently located in the center of town. There is only one cruise port, and the exact address is:

Trieste Cruise Terminal / Stazione Marittima
Molo dei Bersaglieri, 3

Luggage drop-off is available from 9:00 a.m. onward, so if you’re already in town, you can drop off your bags and check in at your assigned time.

There is no waiting space inside the terminal, so you will be asked to queue up outside if you arrive before your scheduled time. Thank you for understanding.

Scarlet Lady sails at 5:00 p.m. sharp, and you must be at the terminal no later than 4:00 p.m.

Once you get settled, come up to our sailaway party at 5:30 p.m. on the pool deck. We’ll introduce you to our Team and Happenings Cast with a little champagne toast.

First Day Advice:
Around 700 of you are joining Atlantis for your very first time, and we can’t wait to welcome you on board. We know that all our experienced and friendly guests will welcome you with open arms! Here are a few tips to get you started off right:

  • When you arrive at the pier, one of our Atlantis team members will give everyone a sticker indicating your status. Wear it proudly so our experienced guests and team can welcome you to the family and show you around. It’s a great way to make new friends!
  • Our Atlantis Team is on hand throughout the ship to answer questions and guide you at any time. We’re all wearing Atlantis polo shirts and always have name badges on. Please feel free to ask us anything. That’s why we are here!
  • Meals are the absolute best time to meet new friends and become part of the Atlantis “family.” All our restaurants offer shared seating, and we encourage you to use that time to meet our other guests. The Atlantis team will be on hand to help with seating.
  • On that same note, you will have the best experience by watching our earlier shows and having dinner afterward.
  • Luggage takes time to arrive on day 1. Pack whatever you need in your carry-on. And make sure you keep your travel documents and ID with you!
  • Don’t try to do everything! We have a lot of variety planned for you, and it’s impossible to do it all. Enjoy every moment and pace yourself.

Entertainment Booking Information:
Once you embark, booking for all shows and entertainment events will be available in the Virgin Voyages App beginning at 6:00 p.m. on Wednesday. Reservations are recommended but not required for all Manor and Red Room shows. Most of our entertainers perform three times during your voyage, so there’s ample opportunity to see anything you want!

We have added substantial seating in both the Red Room and the Manor, exceeding the limits of the app’s booking capacity. THEREFORE, remember the Golden Show Rule: Sold out only means no more reservations are available. We will still likely have space for walk-ins at every show in both venues when the app says “sold out.”

In fairness to all sailors, we will release all open seats to standby sailors 10 minutes prior to all showtimes. If you have a booking, please arrive no later than 10 minutes before showtime.

Rockstar suite sailors with black bands do not have to book shows in advance. We hold space for you up until 10 minutes before showtime.

If you have questions, please ask any Atlantis or Virgin Team member.

Alcohol Policy Reminder:
You are welcome to bring two (2) 750mL bottles of wine per room in carry-on bags. No beer or hard liquor may be brought onboard for consumption.

Any alcohol placed in checked baggage or carried on will be removed and held for you until the end of your voyage. Alcohol purchased onboard or in port will be held in secure storage and delivered to your stateroom on the last night.

Please do not put bottles in your checked luggage, as this will slow down delivery.

Berthing Change for Sorrento to Naples:
We’re delighted to share some great news. Virgin has been able to secure a berth in Naples for our call to Sorrento on July 20. The logistics of docking in Naples are far superior to those of Sorrento, since we will now be docked in the middle of the city instead of tendering to the lower port of Sorrento. Our port times will remain the same at 7:00 a.m. to 8:00 p.m.

Most Shore Things tours scheduled for Sorrento will be operated in full from Naples, with more time for the tour itself. We will also be adding quite a few new Shore Things offerings thanks to the central location. A handful will have to be canceled or rescheduled.

We will provide full details on the reworked Shore Things in an email tomorrow, along with a detailed description onboard. No action is needed on your part at this time, as none of the new tours may be booked until you get onboard.

We look forward to an amazing day in Naples and all that the region has to offer!


Thank you again for selecting Atlantis and Virgin for your vacation. We look forward to showing you the time of your life tomorrow as we sail these incredible places on the most exciting ship ever designed!

Warm regards,
Rich, James, Danny, Ben, Marino, and the rest of Team Atlantis!

Your Cruise Vacation Guide is Here!

It’s almost time to set sail on Scarlet Lady from Trieste, and we can’t wait to show you the Med onboard Virgin Voyages!

Our Cruise Vacation Guide is available now. It includes full details on what to expect onboard and essential advice on preparing to sail. Please take a few minutes to read this very important document.

You can download your copy of the vacation guide right here:

https://atlantisevents.com/wp-content/uploads/VB26-cruise-vacation-guide.pdf

If you haven’t already done so, please download the Virgin Voyages App and check-in with Virgin. You can also book shore excursions and purchase bar tabs from the App once registered.

Please take a minute to review the following:

  • Register in the Virgin Voyages App
  • Customize Your Vacation Experience
  • Passport & Visa Reminder

Register Now with Virgin Voyages
You should now register with Virgin Voyages directly in the Virgin Voyages App (available for free download in the Apple or Android app store). Registration only takes a minute and will be open until 9 am on July 15.

Your booking number with Virgin Voyages is as follows: 

Please note that the Virgin Booking ID differs from your Atlantis confirmation number. Each room only has one Virgin ID.  If “N/A” appears above, it means that Virgin is still adding you to the manifest, and we will send you an update in the next few days.

From there, you only need to set up your account on the Virgin Voyages App. Instructions are in the App. You cannot register on a laptop via the web; it happens in the App.

Please note that the registration process has six steps, but each only takes a minute.

Customize Your Vacation Experience
The absolute best way to experience these destinations is through an organized tour. You’ll make the most of your holiday by having something planned, even if it’s just an introduction to these exciting places. Please MAKE A PLAN to explore – all too often our guests arrive to a port with no idea what to do and miss out on some incredible experiences!

There are four things you can do today:

Book Shore Things to explore these fantastic ports. Virgin has created some of the most engaging, energizing, and fun shore experiences in the world, perfect for Atlantis guests. They are refreshingly different from other cruise ships’ offerings and exciting!
Purchase a Bar Tab for a discount! This allows you to buy credit for onboard drink purchases and get extra dollars to spend on drinks for you or your friends. It’s a sensational deal, available only before we set sail.
Book Spa Appointments in advance.  Virgin has the most gorgeous full-service spa on the high seas, with unique treatments that we know you’ll love. With limited sea days, we strongly recommend booking soon.
Indulgein the optional “Touch of Romance” package, adding a sweet collection of sensational services for one low price. This limited new package offers each couple priority boarding, daily juice specials, a 3-hour Thermal Spa pass, one “shake for Champagne”, daily delicious bites, a special Sailaway event, and more! All for $250 per room, but limited to 90 rooms!

Passport & Visa Reminder
If you hold a passport from the USA, Canada, UK, or the EU, you do not need a special visa to enter the ports on this voyage. Citizens of other countries must check with their consulate and/or embassy to verify visa requirements for all ports.

We suggest checking a resource like Sherpa (https://apply.joinsherpa.com/travel-restrictions) to review your visa requirements.

Please remember that you must have the proper documentation before embarkation. If you do not have the correct visa or a valid passport, you will not be allowed to embark, and no refund will be provided.

Passports must be valid through January 24, 2027 and you must have your physical passport with you to embark.  European ID cards and passport cards will not be accepted for travel.


What’s next? We’ll send another update next week with last-minute arrival advice and information on Venice and Trieste!

Thank you again for selecting Atlantis and Virgin for your vacation. We look forward to showing you the time of your life on the most exciting ship ever designed!

Warm regards,
Rich, James, Danny, Ben, and the rest of Team Atlantis!

Get Ready for the Med with Atlantis + Virgin!

We can’t wait to see you on board the stunning Virgin Voyages Scarlet Lady as we sail from Venice to Barcelona on this incredible Med cruise. It’s time to prepare for your Atlantis holiday, and this is the first of several emails you’ll receive to help you plan.

Please take a minute to read this entire email regarding the following:

  • Register Now with Virgin Voyages
  • Customize Your Vacation Experience
  • Dining and Show Bookings
  • Transfers to Trieste
  • Our Party Themes

Registration with Virgin Voyages is now open, and it’s a good time to start planning. Getting ready to sail takes only a few minutes and opens a world of possibilities for customizing your vacation. See below for some of the exciting options.

Register Now with Virgin Voyages
You should now register with Virgin Voyages directly in the Virgin Voyages App (available for free download in the Apple or Android app store). Registration only takes a minute and will be open until 9 am on July 15.

Your booking number with Virgin Voyages is as follows: 2556229

Please note that the Virgin Booking ID differs from your Atlantis confirmation number. Each room only has one Virgin ID. If “N/A” appears above, it means that Virgin is still adding you to the manifest, and we will send you an update in the next few days.

From there, you only need to set up your account on the Virgin Voyages App. Instructions are in the App. You cannot register on a laptop via the web; it happens in the App.

Please note that the registration process has six steps, but each only takes a minute.

Customize Your Vacation Experience
The absolute best way to experience these destinations is through an organized tour. You’ll make the most of your holiday by having something planned, even if it’s just an introduction to these exciting places.

There are four things you can do today:

• Book Shore Things to explore our amazing ports. Virgin has created some of the most engaging, energizing, and fun shore experiences in the world that are perfect for Atlantis guests. They are refreshingly different from other cruise ships’ offerings and exciting!

• Purchase a Bar Tab for a discount! This allows you to buy credit for onboard drink purchases and get extra dollars to spend on drinks for you or your friends. It’s a sensational deal, available only before we set sail.

• Book Spa Appointments in advance. Virgin has the most gorgeous full-service spa on the high seas, with unique treatments that we know you’ll love. With limited sea days, we strongly recommend booking soon.

• Indulge in the optional “Touch of Romance” package, adding a sweet collection of sensational services for one low price. This limited new package offers each couple priority boarding, daily juice specials, a 3-hour Thermal Spa pass, one “shake for Champagne”, daily delicious bites, a special Sailaway event, and more! All for $250 per room, but limited to 90 rooms!

Dining and Show Bookings
We have found that going with all open seating makes the most sense for Atlantis, and it’s been fantastic on our previous Virgin sailings. This flexible system has worked well for our guests across all Virgin ships and offers plenty of options every night.

So, unlike a “standard” Virgin sailing, you don’t have to do a thing for dining except show up and enjoy!

Our shows can only be booked once onboard through the local network, but again, reservations will be easy, as we’ve added extra performances to ensure you can see everything you desire.

Transfers to Trieste Pier from Venice
We are working on transfer options from both Venice Airport and the city of Venice to the pier in Trieste, either through Virgin or directly through Atlantis. We will update you early next week with the options and booking details.

Our Party Themes
Scarlet Lady offers some of the best party spaces we’ve ever seen indoors and out! Costumes are optional, of course, but a little dressed-up fun adds some sparkle to our evenings and T-dances with the following party themes.

Get Sporty Suit up, show off, and get unapologetically sporty tonight when athletic attitude meets full-on fabulousness. Think locker room fantasy, varsity realness, and stadium icons reimagined with crop tops, short shorts, cheer captain glam, and those uniforms that leave very little to the imagination. The rivalry is definitely heated as teams, colors, and chemistry collide. Come repping your “team,” your fantasy alter ego, the ultimate cheerleader, or your hottest sporty look. Fans welcome, of course!
Duty Free No borders. No limits. No VAT. Celebrate what happens when over 40 nations gather together at sea for an Atlantis global celebration of friends, freedom, and style. Show off where you’re from with some national colors, outfits, flags, or whatever you find in Duty Free on the way over!
Glamiators The empire never looked this good. Step into our arena where a great look will slay and body armor is just for show.  It’s our mashup of classical Roman toga-chic and shiny accessories right off the runway. Get ready for a night of ancient fantasy and modern excess.  Or come as a spectator/judge and enjoy the show!
Neon Playground Fast, flashy, bright, and silly! We’re turning the Red Room into a musical playground bathed in laser light and filled with bouncy sounds to make you smile. Neon, sparkles, and lights are the way to go, and don’t take yourselves too seriously!
Summer White Let your imagination run wild at Atlantis’ pinnacle party. Sizzle in the moment, dress up or down in one simple color that everyone looks good in. Be as creative as your dreams, as sexy as your desires, as irreverent as your laughs, or keep it simple with your favorite white shorts. All are welcome here for the perfect night under the stars.
Dog Tag T-Dance The troops come home for Atlantis’ longest-running signature party. Show your creative strength at our first big outdoor party inspired by the joys of men in (small) uniforms. We’ll provide souvenir dog tags; you do the rest.
Revival: Classic Disco T-Dance Disco lives on as we take you back to the glory days of the 70s with an afternoon of pure musical magic on the dance floor. Artificial fabrics, excess facial hair, oversized shoes, and other obnoxious accessories welcome.
Seriously Pink T-Dance You cannot escape it, so let yourself get swept up in a world of pink silliness!  What started with a little Barbie fun has changed us all! Let your imagination run wild and play out your favorite pink look for a hot afternoon of frivolous dolled up fun.

Thanks for reading this entire email, and we cannot wait to set sail with you to these incredible places next month!

About two weeks before departure, look for our Cruise Vacation Guide with our entertainment lineup and loads of advice on how to plan your holiday!

Thank you again for selecting Atlantis for your vacation! It’s going to be an amazing experience.

Warm regards,
Rich, James, Ben, Marino, and the rest of Team Atlantis

Communications Timeline:

About Three Weeks Before Departure
Register for your cruise with the instructions that we’ll provide by email. You’ll need to provide passport information and other details directly to our cruise lines to complete your registration. We typically send out this information by email about a month prior to sailing. If you’re booking within a month of departure, it might take a little longer for us to add you to the cruise line’s manifest.

Pre-Order Shore Excursions. We work closely with our cruise lines to create exciting shore excursions just for our guests. These optional tours are the best way to see these amazing places in the company of your friends onboard. Space is often limited, so booking in advance is the best way to plan!

Review our preliminary schedule including party themes. We try to keep our party themes simple enough that you don’t have to worry about them long in advance. You can create a sensational outfit, shop for something fun, or simply come as you are — either way you’ll fit right in and have a great time. Themes for your cruise will be sent by email and posted right here on the “Already Booked” page about 3 weeks prior to departure.

Two Weeks Before Departure
Read Our Cruise Vacation Guide with valuable information about your ship, the entertainment, our ports, packing advice, and so much more. We’ll notify you by email once this document is available for download.

The Last Days Before Departure
Check your email for any last-minute communications regarding boarding advice, weather updates, parties in our departure city, and other things that might come up.

Travel Insurance

Protect your vacation investment against the unexpected. Atlantis recommends Travelex Insurance.