Getting Ready for Your Club Atlantis Vacation
We can’t wait to see you at Club Atlantis Cancun on Saturday! Your all-new Vacation Guide is finally ready and contains loads of essential information for a well-deserved holiday on our favorite beaches.
Club Atlantis is completely sold out again this year, and we have a lot of exciting new things in store for you. We know you’ll love the experience, and the entire Club Med team is beyond excited to see everyone again.
Download Your Vacation Guide
The Vacation Guide for your upcoming trip is now available, and we urge you to spend a few minutes today to read the entire document. You can download the vacation guide at the following link:
https://atlantisevents.com/wp-content/uploads/CN25-resort-vacation-guide.pdf
This booklet contains virtually everything you need to know about the week ahead at Club Atlantis.
We also highly recommend downloading the Club Med app today from the App Store as it contains useful information about the resort and operating hours. Our program schedule will not be in it, but we’ll keep you updated as described in the Vacation Guide.
Open Your Account Online!
If you plan on making additional purchases (wine, excursions, boutique, premium liquor, etc.), you must activate your Club Med account. You can do this either by presenting a credit card at the reception desk or by filling out a simple online form.
Completing your credit card registration now will save considerable time at the resort.
The online access can be found here:
https://clubmed-cancun.payvela.com/ui/resources/loginoneui
Once you click on the form, it’s super-easy to complete. Just complete the elements with an asterisk (*) and on the one that says “Booking/Transaction Number” you can enter 12345678 (or any other 8 digits). The rest is super easy to complete and self-explanatory.
Please note that no actual charges are placed here. The form is only used to secure your account.
If you have any issues, see the Club Med staff for assistance.
We Need Your Flights!
Finally, if you have not provided your flight information to us (and you know who you are!), it’s essential that we receive it no later than Thursday afternoon. Remember, your reservation includes a transfer from the Cancun airport to the resort on Saturday, April 26 and a return on May 3.
To add your flight details, please sign in to your Atlantis account using the link below and follow these steps:
- Click your name at the top right of the page, then select Your Upcoming Reservation.
- Under your Club Atlantis Cancun 2025 reservation, click Enter Flight Info and follow the prompts.
Log in to Your Atlantis Account
If you prefer to have us handle it, you can conveniently email your flight details to or call our reservations team at +1 (310) 859-8800.
Thank you again for selecting Atlantis for your vacation. We look forward to seeing you in Cancun! Get ready for a very relaxing week in the Caribbean sunshine.
Warm Regards,
Rich, James, Jan, Ben, Marino, and the rest of Team Atlantis
New Smoking Regulation in Mexico
The government of Mexico recently passed additional, stricter regulations regarding the use of tobacco products in public spaces. Smoking or vaping in areas other than those designated for the consumption of tobacco products is strictly prohibited and may result in fines imposed to you and/or CLUB MED by the government. CLUB MED reserves the right to deny you service if you smoke or vape in non-designated areas, including but not limited to the guest rooms.