Your Cruise Vacation Guide is Here!

It’s Time to Get Ready to Sail
Your Cruise Vacation Guide is Here!

Sunshine is calling and your vacation is almost here!  We can’t wait to show you the Caribbean’s most beautiful islands as we sail Virgin Voyages’ dazzling Resilient Lady!

Let’s get you ready to set sail!

Your Cruise Vacation Guide is available now. Please take a moment to download and read this essential document with full information about what to expect during your holiday.

You can find your Vacation Guide right here:

https://atlantisevents.com/wp-content/uploads/RL25-cruise-vacation-guide.pdf

If you haven’t done so, please register with Virgin Voyages today. Registering will get you onboard super-fast and unlocks outstanding ways to customize your holiday.

Finally, thank you for your patience in awaiting this information. We’ve been working on adding some truly exciting additions to you vacation and wanted to get you the most up-to-date information possible. We truly appreciate your patience and understanding.

Register with Virgin Voyages in Their App
You should take a minute now and register with Virgin Voyages directly in their Virgin Sailor App (available for free download in the Apple or Android app store.) Registration only takes a minute and will be open until 9 am on February 22.

Your booking number with Virgin Voyages is:

Please note that the Virgin Booking ID is different from your Atlantis confirmation number. Each room only has one Virgin ID. If “N/A” appears above, it means that Virgin is still adding you to the manifest and we will send you an update early next week.

All you have to do from there is set up your account on the Virgin Sailor App. Instructions are in the app. There is no way to register online as it all takes place in the app.

Please note that there are six steps in the registration process, but each only takes a minute.

Customize Your Vacation Experience
Once you’re set up in the Virgin Voyages App, you can customize your vacation with some exciting options.

• Book Shore Things to explore our amazing ports. Virgin has created some of the most engaging, energizing, and fun shore experiences in the world that are perfect for Atlantis guests. You’ll find them refreshingly different from offerings on other cruise ships and definitely exciting!Please note that we are working with Virgin to add more space to many of the “sold out” excursions. We should have additional space onboard.

Purchase a Bar Tab for a discount! It’s the best deal on the high seas — get $50 in free beverage credit when you buy a bar tab of $300. It’s a sensational deal and only available before we set sail.

• Book Dining Reservations. If you didn’t see our long email about dining, take a look at the information in the Vacation Guide. Most of our dining is walk-in except for early (before 7 pm) and late (after 9 pm) seatings. We want it to be casual and social, so come in to any restaurant, even if you are a solo sailor, at any time and we’ll find you a great group to dine with!

If you have any questions or issues with accessing your booking, please call Virgin directly on +1 954 488 2955. Should a Virgin Voyages rep tell you that you have to call Atlantis for reservation issues, please politely ask them for their name and call us with the time of your call and who you spoke with so we can work with their team.

Finally, if you are unable to register online with Virgin don’t panic. You will be able to board easily on arrival and we’ll complete the process at the pier.


That’s all for now. Have a fabulous week and we can’t wait to see you in San Juan on Saturday.

Once again, thank you for selecting Atlantis for your vacation. Look for another email on Friday with some great first-day advice and some entertainment updates.

Warm regards,
Rich, Ben, James, Jan and the rest of your Atlantis family

Time to Get Ready to Sail Your Party Themes and Registration Info is Here!

Communications Timeline

About Three Weeks Before Departure
Register for your cruise with the instructions that we’ll provide by email. You’ll need to provide passport information and other details directly to our cruise lines to complete your registration. We typically send out this information by email about a month prior to sailing. If you’re booking within a month of departure, it might take a little longer for us to add you to the cruise line’s manifest.

Pre-Order Shore Excursions. We work closely with our cruise lines to create exciting shore excursions just for our guests. These optional tours are the best way to see these amazing places in the company of your friends onboard. Space is often limited, so booking in advance is the best way to plan!

Review our preliminary schedule including party themes. We try to keep our party themes simple enough that you don’t have to worry about them long in advance. You can create a sensational outfit, shop for something fun, or simply come as you are — either way you’ll fit right in and have a great time. Themes for your cruise will be sent by email and posted right here on the “Already Booked” page about 4 weeks prior to departure.

Two Weeks Before Departure
Read Our Cruise Vacation Guide with valuable information about your ship, the entertainment, our ports, packing advice, and so much more. We’ll notify you by email once this document is available for download.

The Last Days Before Departure
Check your email for any last-minute communications regarding boarding advice, weather updates, parties in our departure city, and other things that might come up.

Travel Insurance

Protect your vacation investment against the unexpected. Atlantis recommends Travelex Insurance.